Performance management is something that typically does not receive the attention it needs. Rather than being seen as a fundamental element of management within an organisation, it is often overlooked, resulting in a lack of focus on results, and low motivation and engagement from employees. Many people are unclear about what constitutes performance management and many have had poor experiences, making the process challenging for managers to deliver effectively.
This workshop includes the key principles of setting SMART objectives, measuring and monitoring performance, having difficult conversations, managing poor performance and much more, to help you develop as a great performance manager.
As an outcome of this development, delegates will be able to: