Emotional Intelligence

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Exploring how emotional intelligence distinguishes superior from average performance and enhances leadership.



These emotional intelligence training materials enable delegates to explore the theory of emotional intelligence (EQ) in practical day-to-day terms and understand how it distinguishes superior performance from run of the mill performance, both in individuals and teams.  By increasing levels of EQ participants are able to recognise their emotions; understand what they are telling them; and realise how emotions affect people around them. Emotional intelligence also involves your perception of others; when you understand how others feel, it allows you to manage relationships more effectively.

Our emotional intelligence training materials draw on a range of leading academic theorists including Dan Goleman,  Peter Salovey and John Mayer; with their key thoughts and findings presented in a pragmatic and practical way to enable learners to apply the theory back in the workplace.

Workshop Content:
  • Exploring what Emotional Intelligence is all about
  • Assessing current levels of Emotional Intelligence
  • Identifying emotional pressure points and how to effectively manage these
  • Identifying how and when to apply Emotional Intelligence
  • Developing ways of enhancing leadership impact through Emotional Intelligence
Learning Outcomes:

As an outcome of this development, delegates will be able to:

  • Understand the importance of Emotional Intelligence in the role of the leader
  • Define and explore Emotional Intelligence, what it means and how to achieve it
  • Gain insight on individual levels of Emotional Intelligence
  • Identify core competencies of EI and how to apply these to the business environment
  • Lead and inspire others through broader understanding and insight into their emotions
  • Develop self-monitoring capabilities to effectively manage and increase EI
Toolkit Content:
  • Script (master class)
  • Powerpoint
  • Materials Check List
  • Joining Instructions
  • Trainer Guidance
  • Flip Chart Guide
  • Workbooks
  • Activity Briefs/Supporting Materials
  • Evaluation Form


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