This workshop will enable participants to understand the crucial aspects of communicating effectively and how to be more impactful in their day-to-day interactions with people at all levels.



Training Central’s communication workshop covers the key concepts that contribute to effective communication within an organisation, exploring the enablers and inhibitors that exist and how to best manage/overcome these.

Participants will be supported in analysing different types of communication, their own preferred approach and how to maximise the impact of their communication. Each will leave with tools and techniques that will help them to communicate with confidence.

Workshop Content:
  • Understanding how communication has evolved
  • Exploring the organisation’s tone of voice
  • Understanding your communication style and what this means
  • Enhancing communication through rapport, body language, listening and questioning
  • Handling different characters and situations effectively by applying the right communication techniques
  • Developing practical communication strategies.
Learning Outcomes:

As an outcome of this development, delegates will be able to:

  • Understand communication methods in the workplace and the impact of these
  • Explain the organisational tone of voice and how to maximise this
  • Enhance personal impact through applying practical communication know how
  • Maximise relationships with others through effective communication
  • Play a positive and impactful role during meetings.
Toolkit Content:
  • Script (workshop)
  • Powerpoint
  • Materials Check List
  • Joining Instructions
  • Trainer Guidance
  • Flip Chart Guide
  • Workbooks
  • Activity Briefs/Supporting Materials
  • Evaluation Form


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