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influencing skills workbook



This toolkit will develop participants confidence when influencing, by equipping them with a range of techniques and approaches they can call on in any influencing situation.

Decision making workbook

Decision Making


This toolkit supports participants in exploring the decision making process and identifying the key tools to make effective and robust decisions.  

communication skills workbook



This workshop will enable participants to understand the crucial aspects of communicating effectively and how to be more impactful in their day-to-day interactions with people at all levels.

Assertiveness workbook



This toolkit is designed to help delegates understand the component parts of being assertive, the different styles of individuals and the role they play in communication.

commercial awareness workbook

Commercial Awareness


A comprehensive, yet practical toolkit that equips participants with the fundamental skills and capabilities to become more commercially astute.

Maximising results workbook

Maximising Results


This toolkit supports participants to understand the key components that will help them to achieve results and ensure others understand the importance of having a focused outlook.

Customer service workbook

Customer Service


This toolkit will support participants to manage and lead customer service effectively and with focus through their teams.

Performance management workbook

Performance Management


This toolkit supports participants to understand the key components of performance management, developing their understanding of it as an on-going process, requiring attention and management,  whilst providing them with the tools and techniques to effectively meet this demand.

Driving high performance through coaching

Driving High Performance Through Coaching


This interactive and practical event will focus on coaching as a way of managing people – a skill all modern day managers can develop to drive high performance for themselves, their people and their organisation and more importantly to sustain it.

Leading change workbook

Leading Change


This toolkit focuses on providing a practical structure for implementing and embedding change in the participants’ teams. By drawing on proven change models, participants are supported in applying their learning to ‘real’ change situations.

SDI & Self-awareness

SDI & Self-Awareness


This practical and interactive session will explore how to develop a greater understanding of yourself and others, so that you can build more effective, rewarding and sustainable relationships. 

Advanced leadership workbook

Advanced Leadership


This toolkit is designed to advance leaders in their role and allow them to meet organisational demands head on. Understanding some of the key enabling factors of leadership will support them to lead, challenge and develop in a way that moves teams forward.

Introduction to leadership workbook

Introduction to Leadership


Using tried and tested leadership models, this introduction to leadership toolkit will equip participants with the appropriate tools and techniques to draw on in any challenge they are faced with.

Introduction to coaching workbook

Introduction to Coaching


This introduction to coaching training toolkit provides practical learning experience for participants, equipping them with the tools and techniques that an effective coach needs.