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This toolkit supports participants to develop the key skills to effectively influence others in order to achieve positive and rewarding outcomes in all situations.

Image of the cover spread of Training Central's Decision Making training materials workbookClose up image of cover spread of Training Central's Decision Making training materials workbook

Decision Making


This interactive workshop explores decision-making as an integral part of modern management; a process that is a continuous and essential part of managing people, activities, organisations and our lives.




This workshop will enable participants to understand the crucial aspects of communicating effectively and how to be more impactful in their day-to-day interactions with people at all levels.




This toolkit is designed to help delegates understand the component parts of being assertive, the different styles of individuals and the role they play in communication.


Maximising Results


This practical and interactive session explores the importance of maximising results and driving outcomes effectively, by managing objectives and Key Performance Indicators (KPIs).

Customer_Service_Cover_WorkbookCustomer service workbook

Customer Service


This event will support participants to manage and lead customer service effectively and with focus through their teams.


Performance Management


This practical and interactive workshop explores performance management as a continuous process, requiring ongoing attention and management.

Driving _high_performance_through_coaching_workbookDriving _high_performance_through_coaching_workbook_4

Driving High Performance Through Coaching


This interactive and practical event will focus on coaching as a way of managing people – a skill all modern day managers can develop to drive high performance for themselves, their people and their organisation and more importantly to sustain it.


SDI & Self-Awareness


This practical and interactive workshop explores how to develop a greater understanding of yourself and others, so that you can build more effective, rewarding and sustainable relationships.

Advanced Leadership workbook 1Advanced Leadership workbook 3

Advanced Leadership


This toolkit is designed to advance leaders in their role and allow them to meet organisational demands head on. Understanding some of the key enabling factors of leadership will support them to lead, challenge and develop in a way that moves teams forward.


Introduction to Leadership


Using tried and tested leadership models, this introduction to leadership toolkit equips participants with the appropriate tools and techniques to draw on as they identify and develop their own leadership footprint. 

commercial awareness workbook

Commercial Awareness

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A comprehensive, yet practical toolkit that equips participants with the fundamental skills and capabilities to become more commercially astute.

strategic thinking workbook

Strategic Thinking

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This toolkit is designed to allow participants to explore the key elements of strategic thinking. 

Leading change workbook

Leading Change

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This toolkit focuses on providing a practical structure for implementing and embedding change in the participants’ teams. By drawing on proven change models, participants are supported in applying their learning to ‘real’ change situations.

Introduction to coaching workbook

Introduction to Coaching

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This introduction to coaching training toolkit provides practical learning experience for participants, equipping them with the tools and techniques that an effective coach needs.