Assertiveness

£500.00

This toolkit is designed to help delegates understand the component parts of being assertive, the different styles of individuals and the role they play in communication.

Description

Aim:

Training Central’s assertiveness training materials enable delegates to explore the concept of assertiveness and the important role this plays in everyone’s day-to-day life. Assertiveness is often something that we shy away from and choose to avoid, rather than face into.  Developing assertiveness does not need to be difficult. Participants will understand what contributes to different levels of assertiveness and identify techniques to build their own confidence and capability.

The assertiveness training materials are designed to help delegates understand the component parts of being assertive, the different styles of individuals and the role these styles play in communication. By exploring assertiveness techniques, participants will become equipped with a range of ways in which they can assert themselves in the situations they find most challenging.

Workshop Content:
  • Unpicking assertiveness
  • Understanding personal assertiveness strengths and limitations
  • Identifying situations that cause challenges on a day to day basis
  • Exploring why conflict happens and why people feel uncomfortable with it
  • Applying different conflict resolution techniques to everyday difficult situations
  • Planning to be assertive
  • Finding inner confidence
  • Learning how to apply assertive techniques to achieve a positive and productive outcome
Learning Outcomes:

As an outcome of this development, delegates will be able to:

  • Understand and recognise what assertiveness is and why they should use it
  • Explain their own and others’ rights and responsibilities with respect to communication
  • Identify why conflict happens and how to use resolution techniques
  • Build confidence by being honest and open about personal strengths and limitations
  • Stand their ground and be forthright in approach
  • Apply assertiveness techniques to everyday challenges
Toolkit Content:
  • Script (workshop)
  • Powerpoint
  • Materials Check List
  • Joining Instructions
  • Trainer Guidance
  • Flip Chart Guide
  • Workbooks
  • Activity Briefs/Supporting Materials
  • Evaluation Form

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