Training Central’s assertiveness training materials enable delegates to explore the concept of assertiveness and the important role this plays in everyone’s day-to-day life. Assertiveness is often something that we shy away from and choose to avoid, rather than face into. Developing assertiveness does not need to be difficult. Participants will understand what contributes to different levels of assertiveness and identify techniques to build their own confidence and capability.
The assertiveness training materials are designed to help delegates understand the component parts of being assertive, the different styles of individuals and the role these styles play in communication. By exploring assertiveness techniques, participants will become equipped with a range of ways in which they can assert themselves in the situations they find most challenging.
As an outcome of this development, delegates will be able to: